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Special Packages

Should you offer special pet spa packages? What kinds of grooming services should you include? Is there a standard formula for offering an ideal discount on bundled services?

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Sound of Silence

When most people imagine a dog kennel, one of the first associations is loud barking dogs. When you're transforming your pet boarding facility into an upscale pet hotel, noisy yapping just won't do.

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Membership Cards and Loyalty Systems

Your clients have recurring needs. Some will use your services literally every day, or at least during work days as a drop-off dog day care. Others will come to your boarding facility on a semi-regular...

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Artwork Sets the Tone

When you make the move to a pet spa, you embrace creating a true hotel experience for your guests – the ones on two legs and on four. Well-chosen artwork costs far less than you might think; the...

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First Impressions: Front Lobby

First they hear about your pet hotel, kennel or dog day care. Then they pull up and see your building exterior and signage. And then they, and their dog, step inside. This is your moment to shine....

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Adding Pet Spa Services

This is advice we promise you'll love. When you're preparing to add spa services to your kennel or dog day care, there is absolutely no better form of research than treating yourself to a day spa in...

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